Expert Import Auto Repair in
Glen Allen, VA

Specializing in Toyota • Lexus • Honda • Acura • JDM Vehicles

At Richmond Import Service, we’re not just mechanics—we’re import specialists. For over 20 years, drivers across Glen Allen, Short Pump, and the Greater Richmond area have trusted us to keep their Toyota, Lexus, Honda, Acura and other JDM vehicles running better, longer.

Our certified team blends dealership-level expertise with honest, personal service you can only find at a locally owned shop. Whether you need precision frame repair, scheduled maintenance, or advanced diagnostics, we’re your one-stop shop for everything import.

We treat your vehicle like it's our own - and we've got the long-term, customer relationships to prove it.

View Our Full Range of Services

General Repairs & Maintenance

State Inspection

Trip Checks

Buyers Inspection

A/C Repair Services

Brake Service

Engine Repair & Replacement

Steering & Suspension

Frame Repairs

Routine Maintenance

Oil & Filter Changes

Timing Belts

Spark Plugs

Driveline Service

Fluid Exchanges/Flushes

Transmission Service

Diagnostic

Master Diagnostic Technician
Toyota Factory Trained
ASE Advance Diagnostic Certification

Engine Diagnostics

Electrical Diagnostic & Programming

TPMS

Hybrid Systems

Meet The Team

Quality. Integrity. Import Expertise.

Richmond Import Service was founded in 2003 by Chris Germain, a former Toyota Master Diagnostic Technician with over 30 years in the industry. Chris saw a need for honest, high-quality service without the dealership price tag—and built a shop around doing things the right way.

Today, Richmond Import Service is known for long-term customer loyalty, vehicles with over 400,000 miles, and service you can trust from your first visit to your 50th.

We’re proudly independent, deeply experienced, and passionate about keeping your vehicle on the road and performing at its best.

Owner/Master Technician

Chris Germain

Toyota Master Diagnostic Technician

35+ Years Experience

Chris brings a factory-trained eye to every car in the shop. With deep knowledge of Toyota, Lexus, Honda, and Acura systems, he founded Richmond Import Service to give local drivers dealership-level service with a personal touch.

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Shop Foreman & State Inspector

Jack Dickson

Toyota Dealership Background | 18 Years Military Service

Jack leads our shop with precision, purpose, and pride. With nearly two decades in the field and certification as a VA State Inspector, he’s your guy for structural integrity, diagnostics, and getting things done right the first time.

Service Advisor

Ashley Rasnike

11 Years in Automotive | AAS in Management People-First Problem Solver

Ashley is the friendly face up front and the voice on the phone. With a background in parts and service management, she’s here to make sure every customer is informed, heard, and taken care of—start to finish.

Parts Manager & Shop Assistant

Pam Wertheimer

2 Years at Richmond Import | Turbo Enthusiast | Multi-Tasker Extraordinaire

Pam wears a lot of hats—and wears them well. She manages inventory, keeps the shop organized, handles customer service, and even gets hands-on with light automotive work and fabrication tools. A fan of stick shifts, dual-sport bikes, and ‘60s muscle cars, she’s also a cupcake baker and a proud mom of two.